An AI assistant for client intake

Focus on the law.
Your Assistant handles the client.

ZeroMissed talks to the caller, asks about the matter and sends you a ready inquiry with a summary, urgency and contact details. Not a missed-call alert, but a captured matter.

Try without signing up

Configure and test your Assistant without a card after signing up, or try the demo first without creating an account.

Demo

Law Firm Assistant

Hear how the Assistant answers and handles a call - just as your client would.

Conversation language

Please don't share confidential or real personal data during the call.

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> 0

calls handled

The Assistant works in real law firms - not in a slide deck.

> 0 hours

of call time lifted from our clients' shoulders

Time they got back for the work that truly needs their expertise.

0 PLN

value of a case secured

The Assistant saved this case while the attorney was in court.

01Representing your firm

An Assistant that represents your firm with the poise it deserves

There's no room for compromise here. Before the Assistant answers its first call, we do everything to make sure it speaks in your firm's voice - and knows its limits.

01

Tailored to your firm

During setup, you answer a few questions about your firm and the app automatically prepares the first version of its knowledge base. Add your practice areas, lawyers, address and opening hours.

02

Sounds like a person, not a hotline

Assistants for law firms use only the best speech models on the market and leading language models. The result? The conversation sounds natural and professional, and clients praise the Assistant's courtesy and empathy - often not believing they spoke with AI.

03

Test first, connect your phone later

Before buying, you can talk to your configured Assistant in the browser and try a range of situations, including difficult ones. Choose a plan and set up call forwarding only when you are happy with the result.

04

Clear boundaries - it never gives legal advice

The Assistant captures inquiries and gathers the key information, but it never gives legal advice. When a question goes beyond its role, it calmly takes a message instead of guessing. You are the legal expert - never the AI.

02How it works

From first setup to a captured matter

First, try the Assistant without a card. Choose a plan only when you are ready to connect it to your firm's phone.

  1. 01No charge

    Create your account

    Sign up and answer a few questions about your firm. No card details are required.

  2. 02

    Your first knowledge base is created

    The app automatically prepares a first version of the information the Assistant uses during calls.

  3. 03No card

    Test it in your browser

    Talk to the Assistant as a client would and refine the setup before it answers its first phone call.

  4. 04

    Connect it to your existing number

    After subscribing, you receive a technical number for call forwarding. Your firm's existing number stays exactly the same.

What you receive after a call

A ready inquiry with the matter summary, urgency and contact details - not just a missed-call notification.

03What lawyers say

Voices from the courtroom and the office

You keep working, uninterrupted.

You're my favorite startup. During our meeting, the Assistant picked up two calls. I glanced at what they were about - nothing urgent, I'll call back once we're done.
Łukasz Koterba, Attorney

Clients appreciate it.

Clients took to the Assistant very warmly. Some were surprised at first, but pleasantly so. Please pass on all the compliments for how smoothly it runs and for the 'manners' of Marek, our Assistant 🙂 Fellow lawyers are intrigued by the solution.
Jolanta Skrobowska, Legal Counsel

The problem is real.

Constant interruptions and context-switching lead to burnout - and the ringing phone is their main source.
Host of a legal podcast

Your phone, answered wherever you are.

Your Assistant is a lifesaver. I won a case worth over PLN 40,000 while sitting in the courtroom.
Law Firm, Warsaw

Available around the clock.

Plenty of firms claim they're available 24/7, but it doesn't always work that way. In criminal matters especially, a client might call at 6:05 in the morning. With the Assistant, an inquiry can be taken at any hour.
Law Firm, Warsaw
ZeroMissed.aiManifesto

“The phone was the biggest bane of my daily practice.”

Your attention is your most valuable asset, and for years the daily reality of a law firm has forced you to squander it on the wrong things.

We're not here to replace you. We're here to lift from your shoulders everything that pulls you away from what matters.

Few realize how repeatable legal work can be. Those who have already noticed are turning that routine into concrete, scalable products - and earning from them again and again. And we're building the platform that lets you do the same.

Your Assistant is a lifesaver. I won a case worth over PLN 40,000 while sitting in the courtroom.

04Pricing

Pay for captured inquiries, not time on the phone

With per-minute billing, we would earn more whenever the Assistant talked longer than necessary. That is why call length is our risk, not your cost.

Definition

What counts as an inquiry

It is a conversation in which the Assistant captured a matter: it lasted longer than 25 seconds and included an exchange of messages. Silent hang-ups and wrong numbers ended after a few seconds are still answered, but do not count towards your allowance or appear on an invoice.

75 inquiries does not mean 75 phone calls. The Assistant will answer considerably more calls - compare the allowance with the number of matters your firm actually receives each month.

From inquiry intake to infrastructure integrations

Every plan gathers information and sends a ready inquiry. Higher plans add call routing, integrations and individually agreed deployment terms.

Inquiry intake

Answers and understands.

For a firm where a lawyer answers the phone - interrupting focused work every time.

What it does

  • Answers calls and asks for the information needed to capture the matter
  • Emails the inquiry immediately after the call
  • Summarises what the matter concerns and how urgent it is
  • Recognises the caller's language and responds in it, including Polish, Ukrainian, English and German

PLN 449 net

per month

Included
75 inquiries
Additional inquiry
PLN 8 net
Assistants
1

Full handling

Recommended

Answers and routes.

For a firm that lets no inquiry slip and wants every matter to reach the right person straight away.

Everything in Inquiry intake, plus

  • Transfers the call to the right person - configured on request
  • Connects to other systems through an API - configured on request
  • Supports up to three separate numbers and conversation scenarios

PLN 849 net

per month

Included
200 inquiries
Additional inquiry
PLN 8 net
Assistants
up to 3

Enterprise

Works on your terms.

For firms and institutions that need a tailored deployment, integrations and full control over where data is processed.

Everything in the other plans, plus

  • All processing located within the European Union
  • SIP telephony integration
  • Access to your own data through your AI tools (MCP)
  • SLA and a dedicated implementation lead

from PLN 2,499 net

per month

Included
600 inquiries
Additional inquiry
custom
Assistants
5

How billing works

Your subscription is paid in advance, in monthly billing cycles, with no long-term commitment; you can cancel effective at the end of the paid period. If you exceed the allowance, the overage is added to the following month's invoice. Above 125 inquiries per month, Full handling costs less than Inquiry intake with overages - we will warn you before you overpay.

14-day satisfaction guarantee

If you decide within 14 days that the product is not right for your firm, we refund the subscription fee in full. The guarantee does not cover inquiries above the allowance.

Pay by card, recurring BLIK, Apple Pay, Google Pay or Revolut Pay. We issue a VAT invoice for every payment. Prices are subject to 23% VAT.

Included in every plan

The level of protection is equally high in every plan. The highest plan does not buy security - it buys jurisdiction.

What the number of Assistants means

One Assistant means one technical number with its own greeting, questions and notification recipient. More Assistants let you separate numbers and scenarios, for example for inheritance and commercial matters.

  • Ready-made law-firm conversation scenarios and PLN 0 net setup
  • Unlimited users at no additional charge
  • Answers at any time, including weekends
  • No call recordings - audio files are never created
  • Encrypted transcripts and summary processing in the EU
  • DPA and an up-to-date subprocessor list
  • A warning before you approach your allowance
  • An SMS to the caller on request - coming soon

Need intake on your website too?

We can launch a page with voice and text chat that captures the inquiry and helps the client complete a form. We prepare the copy, configuration and launch together with you.

  • PLN 1,699 net once - design, copy, domain configuration and launch
  • PLN 299 net per month - hosting, certificate and maintenance
  • +75 inquiries per month added to your plan allowance
05Data and security

Facts for your own assessment

We do not ask you to rely on a broad compliance claim. We show how the system works, where data goes and which documents you can examine.

01

Calls are not recorded

Audio files are never created. Voice is processed during the call, with zero retention enabled at the voice-technology provider.

02

Transcripts are encrypted

Transcripts and summaries are stored in the European Union. Voice processing partly takes place outside the EEA, in the United States, under Standard Contractual Clauses. On the Enterprise plan, all processing can take place in the EU. The DPA sets out the processing terms.

Data Processing Agreement ↗
03

Client data does not train models

We do not use your firm's calls, transcripts or files to train AI models.

04

The firm remains in control

Your firm remains the data controller. ZeroMissed acts as a processor under a data processing agreement.

Questions from law firms

Can a law firm use an AI assistant?

Professional rules do not impose a blanket ban on AI. They require professional secrecy, an informed choice of tools and continued responsibility by the lawyer.

What do the Polish professional rules say?

Section 23e of the Polish Bar's Code of Ethics permits supporting use of technology provided professional secrecy, the lawyer's independence and personal responsibility are preserved. The Polish National Bar of Attorneys-at-Law published recommendations in 2025 for informed and secure AI adoption. Each firm remains responsible for assessing a specific provider.

What about professional secrecy and sensitive data?

The Assistant may hear confidential or sensitive information from the first contact. We therefore do not create recordings, encrypt transcripts, publish our subprocessor list and sign a DPA. The scope of questions is based on ready-made law-firm scenarios; if you need a different one, contact us and we will build a new Assistant template with you.

Does any data leave the European Union?

Voice processing currently also takes place outside the EEA, in the United States, with zero retention and under Standard Contractual Clauses. Transcripts and summaries are stored in the EU. With an agreed Enterprise deployment, all processing can take place in the EU.

Does the caller know they are speaking with AI?

Yes. At the start of the call, the Assistant introduces itself as your firm's AI assistant. We designed the system's opening this way in response to the transparency requirement in Article 50 of the EU AI Act.

What if my client does not want to speak with AI?

We do not assume that every client will want to continue the conversation. The Assistant makes it clear from its first sentence that it is AI. The caller can end the call or ask to speak with a person - the Assistant does not pretend to be a firm employee or pressure them to continue.

Can the Assistant provide legal advice?

No. It captures the inquiry, collects information and can transfer the call, but it does not assess the legal situation, interpret legislation or promise an outcome. Questions outside its role are passed to a person.

Do I need to inform the client separately?

The caller hears the AI disclosure at the start of the call. Section 23e also says that, when requested, an advocate should identify technology used in the client's matter and explain its purpose. The firm assesses any other disclosure duties itself.

Documents and sources

Material for your assessment of the provider. This describes the solution and its sources; it is not legal advice or a declaration of compliance.

Data Processing Agreement ↗Subprocessor list ↗Privacy Policy ↗Terms of Service ↗Section 23e - Polish Bar ↗KIRP recommendations on AI ↗Article 50 of the EU AI Act ↗
06Who we are

Dear Counsel,

a phone in a law firm rarely rings at a convenient moment - and on the other end is usually someone speaking about their matter for the first time, often about the most personal things. We built ZeroMissed for that one moment: so that no such call is lost in silence and so that you never have to choose between your focus and your client.

Let us be precise about what this product is and is not. ZeroMissed takes the first contact, recognises the matter, and hands you a ready summary. It never gives legal advice and never replaces a lawyer - the decision is always yours.

Callers' data can be extremely sensitive. We previously built security systems for critical infrastructure, and we approached this data with the same bar. But we do not ask you to take our word for it: we describe openly where data goes, we sign a data processing agreement, and we make available documents you can examine.

We are not building this from the outside. Our subject-matter expert is Mikołaj Więcek, an attorney. The product is co-created with us by the firms on our Product Council - family, criminal, and commercial - who use it every day and tell us plainly what works and what to change.

We place ZeroMissed in your hands with a request: join them. You know best what a law firm needs - we listen and change the product on that basis.

With respect,

Mateusz Mul

Mateusz Mul

CEO and co-founder

Patryk Kaczmarek

Patryk Kaczmarek

Co-founder

Mateusz Orzoł

Mateusz Orzoł

Co-founder

Co-founders of ZeroMissed.ai

Backed by

Deutsche Telekom

hubraum · Deutsche Telekom

Incubated at hubraum, and the T-Mobile-backed Digital Innovation Program. Read more

07Talk to us
Mateusz Mul

Mateusz Mul

CEO and co-founder of ZeroMissed.ai

20 minutes. No pitch, no sales.

Just an honest conversation with one of ZeroMissed's founders about whether our product will actually help your firm.

We'll check the fit

If your firm won't benefit from the Assistant, I'll tell you straight. Better to find that out after 20 minutes than after 3 months.

Answers, no NDA

Pricing, rollout, data and security, the roadmap - I'll answer whatever you need to make a decision.

A direct line

If we decide to work together, you get my number. No account managers between you and the team building the product.

Start without a card

Configure your Assistant and talk to it before you decide.

The app prepares the first version of your knowledge base. Test it in the browser without a subscription or card details.

Try without signing up