An AI assistant for client intake

Focus on the law.
Your Assistant handles the client.

ZeroMissed talks to the caller, asks about the matter and sends you a ready inquiry with a summary, urgency and contact details. Not a missed-call alert, but a captured matter.

Try without signing up

Configure and test your Assistant without a card after signing up, or try the demo first without creating an account.

Demo

Law Firm Assistant

Hear how the Assistant answers and handles a call - just as your client would.

Conversation language

Please don't share confidential or real personal data during the call.

Prefer to call? +48 58 500 60 04

By starting the conversation or calling, you accept our Privacy Policy.

Keep your phone number

Fill out the form and set up call forwarding. Clients keep calling your firm's existing number.

A summary straight to your inbox

After the call, receive a description of the matter, its urgency and the contact details collected. You decide when to call back.

Collects information. Not legal advice.

The Assistant asks about the matter and prepares a summary. Legal advice and the decision to accept the matter remain with the lawyer.

01Calls on your terms

What if a client does not want to speak with AI?

We do not assume every client will want to continue. The Assistant identifies itself as AI from the start. When a caller asks for a person, it follows your firm's configuration.

With call transfers enabled

If transfers are enabled, the Assistant transfers immediately or once your criteria are met. This feature is available on plans that include call transfers.

With a note for a callback

If it cannot transfer the call, it says so clearly. It offers to gather information and sends a note so a lawyer can call back prepared.

You decide when the Assistant should transfer a call and when it should collect information for a callback.

02How it works

Try the Assistant before connecting your phone

First, try the Assistant without a card. Choose a plan only when you are ready to connect it to your firm's phone.

  1. 01No card

    Configure without a card

    Create an account and answer a few questions about your firm. The app prepares an initial knowledge base for you to review and edit.

  2. 02Before purchase

    Test it in your browser

    Talk to the Assistant as a client would and refine the setup before it answers its first phone call.

  3. 03

    Choose a plan and forward calls

    Decide when the Assistant should answer: when you do not pick up, outside opening hours or for every call. Your firm's existing number stays the same.

Try the demo first
03What lawyers say

Voices from the courtroom and the office

A matter worth over PLN 40,000. The call answered while the lawyer was in court.

Your Assistant is a lifesaver. I won a case worth over PLN 40,000 while sitting in the courtroom.
Law Firm, Warsaw

You keep working, uninterrupted.

You're my favorite startup. During our meeting, the Assistant picked up two calls. I glanced at what they were about - nothing urgent, I'll call back once we're done.
Łukasz Koterba, Attorney

Clients appreciate it.

Clients took to the Assistant very warmly. Some were surprised at first, but pleasantly so. Please pass on all the compliments for how smoothly it runs and for the 'manners' of Marek, our Assistant 🙂 Fellow lawyers are intrigued by the solution.
Jolanta Skrobowska, Legal Counsel

The problem is real.

Constant interruptions and context-switching lead to burnout - and the ringing phone is their main source.
Host of a legal podcast

Available around the clock.

Plenty of firms claim they're available 24/7, but it doesn't always work that way. In criminal matters especially, a client might call at 6:05 in the morning. With the Assistant, an inquiry can be taken at any hour.
Law Firm, Warsaw
04Pricing

Pay for captured inquiries, not time on the phone

With per-minute billing, we would earn more whenever the Assistant talked longer than necessary. That is why call length is our risk, not your cost.

An inquiry is a conversation lasting at least 25 seconds and containing at least 4 messages in total from the Assistant and the caller. Both conditions must be met.

Most of our current clients use 40–60 inquiries per month.

Inquiry intake

PLN 449 net

per month

Included
100 inquiries
Additional inquiry
PLN 8 net
Assistants
1

Collects information about the matter and emails the inquiry immediately.

Configure and test without a card. Choose your plan after testing. After purchase: 14-day satisfaction guarantee.

Plan details: Inquiry intake

For a firm where a lawyer answers the phone - interrupting focused work every time.

What it does

  • Answers calls and asks for the information needed to capture the matter
  • Emails the inquiry immediately after the call
  • Summarises what the matter concerns and how urgent it is
  • Recognises the caller's language and responds in it, including Polish, Ukrainian, English and German

Full handling

Recommended

PLN 849 net

per month

Included
200 inquiries
Additional inquiry
PLN 8 net
Assistants
up to 3

Adds call transfers and connections to your systems.

Configure and test without a card. Choose your plan after testing. After purchase: 14-day satisfaction guarantee.

Plan details: Full handling

For a firm that lets no inquiry slip and wants every matter to reach the right person straight away.

Everything in Inquiry intake, plus

  • Transfers the call to the right person - configured on request
  • Connects to other systems through an API - configured on request
  • Supports up to three separate numbers and conversation scenarios

Enterprise

from PLN 2,499 net

per month

Included
600 inquiries
Additional inquiry
custom
Assistants
5

Tailored deployment, integrations and the option of processing entirely in the EU.

Plan details: Enterprise

For firms and institutions that need a tailored deployment, integrations and full control over where data is processed.

Everything in the other plans, plus

  • All processing located within the European Union
  • SIP telephony integration
  • Access to your own data through your AI tools (MCP)
  • SLA and a dedicated implementation lead

Have a question before testing? Message our team.

Message us on WhatsAppkontakt@tuasystent.pl
Billing and shared features

How billing works

Your subscription is paid in advance, in monthly billing cycles, with no long-term commitment; you can cancel effective at the end of the paid period. If you exceed the allowance, the overage is added to the following month's invoice.

14-day satisfaction guarantee

If you decide within 14 days that the product is not right for your firm, we refund the subscription fee in full. The guarantee does not cover inquiries above the allowance.

Pay by card, recurring BLIK, Apple Pay, Google Pay or Revolut Pay. We issue a VAT invoice for every payment. Prices are subject to 23% VAT.

Included in every plan

The level of protection is equally high in every plan. The highest plan does not buy security - it buys jurisdiction.

What the number of Assistants means

One Assistant means one technical number with its own greeting, questions and notification recipient. More Assistants let you separate numbers and scenarios, for example for inheritance and commercial matters.

  • Ready-made law-firm conversation scenarios and PLN 0 net setup
  • Unlimited users at no additional charge
  • Answers at any time, including weekends
  • No call recordings - audio files are never created
  • Encrypted transcripts and summary processing in the EU
  • DPA and an up-to-date subprocessor list
  • A warning before you approach your allowance
  • An SMS to the caller on request - coming soon

Need intake on your website too?

We can launch a page with voice and text chat that captures the inquiry and helps the client complete a form. We prepare the copy, configuration and launch together with you.

  • PLN 1,699 net once - design, copy, domain configuration and launch
  • PLN 299 net per month - hosting, certificate and maintenance
  • +75 inquiries per month added to your plan allowance

05Data and security

Your data, clear terms

No call recordings. Encrypted transcripts and summaries stored in the EU. Client data is not used to train models. The Assistant collects information but does not provide legal advice.

Voice processing also takes place in the US with zero retention. An Enterprise deployment can run entirely in the EU. Details and documents are available below.

How do we protect data and who processes it?

Calls are not recorded

Audio files are never created. Voice is processed during the call, with zero retention enabled at the voice-technology provider.

Transcripts are encrypted

Transcripts and summaries are stored in the European Union. Voice processing partly takes place outside the EEA, in the United States, under Standard Contractual Clauses. On the Enterprise plan, all processing can take place in the EU. The DPA sets out the processing terms.

Data Processing Agreement ↗

Client data does not train models

We do not use your firm's calls, transcripts or files to train AI models.

The firm remains in control

Your firm remains the data controller. ZeroMissed acts as a processor under a data processing agreement.

What do the Polish professional rules say?

Section 23e of the Polish Bar's Code of Ethics permits supporting use of technology provided professional secrecy, the lawyer's independence and personal responsibility are preserved. The Polish National Bar of Attorneys-at-Law published recommendations in 2025 for informed and secure AI adoption. Each firm remains responsible for assessing a specific provider.

What about professional secrecy and sensitive data?

The Assistant may hear confidential or sensitive information from the first contact. We therefore do not create recordings, encrypt transcripts, publish our subprocessor list and sign a DPA. The scope of questions is based on ready-made law-firm scenarios; if you need a different one, contact us and we will build a new Assistant template with you.

Does any data leave the European Union?

Voice processing currently also takes place outside the EEA, in the United States, with zero retention and under Standard Contractual Clauses. Transcripts and summaries are stored in the EU. With an agreed Enterprise deployment, all processing can take place in the EU.

Does the caller know they are speaking with AI?

Yes. At the start of the call, the Assistant introduces itself as your firm's AI assistant. We designed the system's opening this way in response to the transparency requirement in Article 50 of the EU AI Act.

Can the Assistant provide legal advice?

No. It captures the inquiry, collects information and can transfer the call, but it does not assess the legal situation, interpret legislation or promise an outcome. Questions outside its role are passed to a person.

Do I need to inform the client separately?

The caller hears the AI disclosure at the start of the call. Section 23e also says that, when requested, an advocate should identify technology used in the client's matter and explain its purpose. The firm assesses any other disclosure duties itself.

Documents and sources

Data Processing Agreement ↗Subprocessor list ↗Privacy Policy ↗Terms of Service ↗Section 23e - Polish Bar ↗KIRP recommendations on AI ↗Article 50 of the EU AI Act ↗
06Get started or talk to us
Mateusz Mul

Mateusz Mul

CEO and co-founder of ZeroMissed.ai

We build ZeroMissed so calls do not interrupt your work and client inquiries reach you organised. If you need help choosing or getting started, talk to me.

Try an Assistant for your firm

Create an account, prepare your knowledge base and test a conversation in your browser. Choose a plan when you are ready to connect your phone.

Setup and testing without a subscription or card details.

Try the demo first

Prefer to discuss your firm's needs? In 20 minutes we can check the fit and answer questions about setup, pricing and data.

Have a question before testing? Message our team.

Message us on WhatsAppkontakt@tuasystent.pl

Backed by

Deutsche Telekom

hubraum · Deutsche Telekom

Incubated at hubraum, and the T-Mobile-backed Digital Innovation Program. Read more